ارائه مدل جامع عوامل مؤثر بر استقرار اثربخش مدیریت دانش

دوماهنامه علمی - پژوهشی رهیافتی نو در مدیریت آموزشی

مقاله 6، دوره 10، شماره 37 - شماره پیاپی 1، خرداد 1398، صفحه 109-132   

نوع مقاله: مقاله پژوهشی

نویسندگان

مسعود دهقانی^{* 1}؛ نورمحمد یعقوبی²؛ علیرضا موغلی³؛ زهرا وظیفه⁴

¹استادیار، گروه مدیریت، دانشکده ادبیات و علوم انسانی، دانشگاه ولایت، ایرانشهر، ایران

²استاد، گروه مدیریت، دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان، زاهدان، ایران

³استاد، دانشگاه پیام نور، تهران، ایران

⁴استادیار، گروه مدیریت، دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان، زاهدان، ایران

تاریخ دریافت: 15 آذر 1395،  تاریخ بازنگری: 26 تیر 1396،  تاریخ پذیرش: 17 اسفند 1397 

چکیده

پژوهش حاضر با هدف تدوین مدل جامع عوامل مؤثر بر استقرار اثربخش مدیریت دانش انجام شد. تحقیق از منظر ماهیت و روش جمع‌آوری داده‏ها، توصیفی-پیمایشی و از منظر هدف کاربردی می‌باشد. جامعه مورد مطالعه، خبرگان دانشگاهی وحرفه ای صنعت بودند و نمونه گیری به شکل غیراحتمالی و قصدی انجام و در مجموع 33 نفر انتخاب گردیدند. پس از تعریف موضوع و انجام مطالعات اکتشافی و کتابخانه‌ای اولیه، عوامل و مؤلفه‌های مربوطه از طریق روش دلفی و توسط پرسشنامه محقق ساخته که به نظر خبرگان دانشگاهی و حرفه‌ای آشنا با موضوع رسیده و پس از اخذ نظرات اصلاحی کیفی و کمّی ایشان براساس روش‌های آماری مربوط تحلیل و نهایتاً تناسب مدل، مؤلفه‌ها و ترکیب عوامل به اجماع نخبگان رسیده است. در ادامه تحلیل عاملی تاییدی هر یک از متغیر‌های پژوهش توسط نرم‌افزار SmartPLS3 به صورت جداگانه برای هر متغیر انجام شد تا تعیین کنند که داده‌ها با یک ساختار عاملی معین هماهنگ هستند یا خیر. یافته‌های پژوهش شامل توسعه مفهوم مدیریت دانش؛ معرفی عوامل مرتبط با منابع انسانی (رویکرد دانش محوری در جذب و بکارگیری، توانمندسازی با رویکرد دانش بنیان، محرک‌های انگیزاننده دانشی، کار تیمی، فرهنگ دانشی)، عوامل ساختاری (ارتباطات سازمانی پشتیبان دانش، ساختار دانشی سازمان، فرآیندهای مدیریت دانش)، عوامل زیرساختی (سخت‌افزار، نرم‌افزار، شبکه، مخازن دانش، خط‌مشی امنیت در مدیریت دانش) و عوامل استراتژی (اجتماعی سازی، برونی سازی، ترکیب، درونی سازی) می‌باشد. در انتها، مدل جامع عوامل مؤثر بر استقرار اثربخش مدیریت دانش ارائه شده است.

کلیدواژه‌ها

مدیریت دانش؛ استقرار مدیریت دانش؛ استقرار اثربخش مدیریت دانش

عنوان مقاله [English]

A Comprehensive model of factors affecting Establishment of Knowledge Management

نویسندگان [English]

Masoud Dehghani¹؛ Nour Mohammad Yaghoubi²؛ Alireza Mooghali³؛ Zahra Vazife⁴

¹استادیار، گروه مدیریت، دانشکده ادبیات و علوم انسانی، دانشگاه ولایت، ایرانشهر، ایران

²استاد دانشکده مدیریت و اقتصاد دانشگاه سیستان و بلوچستان

⁴استادیار، گروه مدیریت، دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان، زاهدان، ایران

چکیده [English]

Abstract: The aim of this study was provide A Comprehensive model of factors affecting Establishment of Knowledge Management. Due to the nature of the research and the data-collection method, this is a descriptive- survey research and in terms of purpose, this is an "applied" research. Population of this study includes the Academic and Professional Experts In the field of knowledge management. 33 people of them were selected as sample using Non-probabilistic and intentional method and required data was collected by a researcher made questionnaire. In this research after reviewing the literature and exploratory studies on knowledge management, Factors affecting the establishment of knowledge management Summarized In four areas of human resources, structure, infrastructure and strategy. Then by using Three-stage Delphi questionnaire the dimensions and components of each dimension has been confirmed by a number of academic and professional elite. In the following Performed Confirmatory factor analysis for each of the variables was performed using SmartPLS 3 software individually for each variable To determine the The data are synchronized With a certain factor structure. The results is included Development of the concept of knowledge management; Introduction Factors related to human resources (knowledge-based approach to attract and recruit, empowerment by knowledge based approach, motivating triggers knowledge, teamwork, knowledge culture), Structural factors (corporate communications support knowledge, knowledge construction organization, knowledge management processes), Factors infrastructure (hardware, software, networking, knowledge repositories, security policy in KM) And strategic factors (socialization, externalization, combination, internalization). At the end the research results demonstrate a Comprehensive model of factors affecting Establishment of Knowledge Management.

کلیدواژه‌ها [English]

Knowledge Management, Establishment of Knowledge Management, effective Establishment of Knowledge Management

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