بررسی میزان رضایتمندی افراد کم‌توان و توانیاب از مبلمان شهری در فضاهای همگانی شهر تهران

فصلنامه علمی و پژوهشی پژوهش و برنامه ریزی شهری

مقاله 17، دوره 13، شماره 51، بهمن 1401، صفحه 245-262   

نوع مقاله: مقاله پژوهشی

شناسه دیجیتال (DOI): 10.30495/jupm.2022.28542.3943

نویسندگان

سمانه جلیلی صدرآباد^{* 1}؛ مهدیه نوروزی پور فیروز²

¹استادیار شهرسازی، گروه شهرسازی، دانشگاه علم و صنعت ایران، تهران، ایران.

²کارشناس ارشد برنامه‌ریزی منطقه‌ای، گروه شهرسازی، دانشگاه علم و صنعت ایران، تهران، ایران.

تاریخ دریافت: 02 مرداد 1400،  تاریخ بازنگری: 07 اسفند 1400،  تاریخ پذیرش: 08 اسفند 1400 

چکیده

لازمه حضور تمامی شهروندان در فضای شهری، توجه به اهمیت موضوع مناسب‌سازی فضا و مبلمان شهری برای استفاده افراد کم‌توان و توانیاب می‌باشد. در ایران به این موضوع بسیار کمتر پرداخته شده است و این امر باعث می‌شود که تمامی افراد با هر میزان توانایی نتوانند به‌راحتی در فضاهای شهری حضور پیدا کنند. هدف این پژوهش بررسی میزان رضایت افراد کم‌توان و توانیاب از وضعیت مناسب‌سازی مبلمان شهری موجود در شهر تهران می‌باشد. در همین راستا پس از مطالعه منابع کتابخانه‌ای، با استفاده از پرسش‌نامه و انجام مصاحبه با کارشناسان به ارزیابی میزان رضایت افراد کم‌توان از مبلمان شهری و فضای شهری پرداخته شده است. مصاحبه‌ها به‌صورت گلوله برفی انجام شده و به منظور تحلیل مصاحبه های انجام شده، از تحلیل محتوای مقوله ای استفاده شده است؛ اکثر مصاحبه‌شوندگان کم‌توان هستند و یا فعال در این حوزه می‌باشند. همچنین به‌منظور آگاهی از مشکلات موجود در مبلمان شهری در شهر تهران پرسش‌نامه‌ای تدوین و در اختیار افراد کم توان و توانیاب قرار گرفت. تعداد پاسخ‌دهندگان به پرسش‌نامه‌ها 81 نفر بوده است و اطلاعات مربوط به آن با استفاده از نرم افزار SPSS تحلیل شده است. نتایج به‌دست‌آمده از این پژوهش نشان می‌دهد که میزان رضایت افراد کم‌توان از مبلمان شهری در شاخص‌های مورد بررسی بسیار کم می‌باشد و تقریباً در هیچ موضوعی رضایت‌مندی کامل از سوی افراد کم‌توان جذب نشده است. به منظور حل مشکلات موجود در محدوده هدف، به کارگیری راهکارهایی همچون تجهیز ایستگاه های حمل و نقل به رمپ و آسانسور، طراحی مبلمان شهری برای استفاده تمامی گروه های کم توان، جانمایی مناسب مبلمان شهری، مکانیابی تابلوهای حسی و صوتی در تقاطع ها، حذف میله های مانع می تواند به افزایش میزان رضایتمندی افراد کم توان کمک نماید.

کلیدواژه‌ها

رضایتمندی؛ مبلمان شهری؛ افراد کم‌توان و توانیاب؛ شهر تهران

عنوان مقاله [English]

Assessing the Level of the disabled people' Satisfaction about urban furniture (Tehran City)

نویسندگان [English]

Samaneh Jalilisadrabad¹؛ mahdieh noroozi pur firuz²

¹Assistant Professor of Regional and Urban Planning, School of Architecture & Environmental Design, University of Science and Technology, Tehran, Iran.

²M.A. in Regional Planning, School of Architecture & Environmental Design, University of Science and Technology, Tehran, Iran.

چکیده [English]

The presence of all citizens in the urban space requires attention to the importance of the issue of adapting the urban furniture for the use of the disabled people. In Iran, this issue has received little attention. This makes it impossible for all people with any ability to be present in urban spaces easily. The purpose of this study is to investigate the level of satisfaction of disabled people with the adaptation of urban furniture in Tehran. In this regard, after studying library resources, using a questionnaire, and conducting interviews with experts, have assessed the level of satisfaction of people with disabilities from urban furniture and public space. the interviewees were selected using the snowball method, and to analyze the interviews, categorical content analysis was used; Most of the interviewees are disabled or active in this field. Also, a questionnaire was designed to be aware of the problems of urban furniture in Tehran and provided to people with disabilities. The number of respondents to the questionnaires was 81. the information was analyzed using SPSS software. The results show that the level of satisfaction of disabled people with urban furniture is low in the studied indicators and almost no subject is complete satisfaction satisfied by the disabled. Using solutions such as equipping transportation stations with ramps and elevators, designing urban furniture for the use of disabled people, proper placement of urban furniture, locating sensory and audio panels at intersections, removing barriers; Can help increase the level of satisfaction of disabled people.

کلیدواژه‌ها [English]

Satisfaction, urban furniture, people with disabilities, Tehran

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